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System Administrator in Mumbai at Atos

Date Posted: 12/6/2018

Job Snapshot

  • Employee Type:
  • Location:
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Atos SE (Societas Europaea) is a leader in digital services with pro forma annual revenue of circa € 12 billion and circa 100,000 employees in 72 countries. Serving a global client base, the Group provides Consulting & Systems Integration services, Managed Services & BPO, Cloud operations, Big Data & Cyber-security solutions, as well as transactional services through Worldline, the European leader in the payments and transactional services industry. With its deep technology expertise and industry knowledge, the Group works with clients across different business sectors: Defense, Financial Services, Health, Manufacturing, Media, Utilities, Public sector, Retail, Telecommunications, and Transportation.

Atos is focused on business technology that powers progress and helps organizations to create their firm of the future. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and is listed on the Euronext Paris market. Atos operates under the brands Atos, Atos Consulting, Atos Worldgrid, Bull, Canopy, Unify and Worldline.

Job Description

Job Title: Citrix Administrator (GCM4)

Description: Candidate must be an excellent communicator, very organized, multi-task oriented and able to meet deadlines, and complete assignments with minimal supervision. Will be administering, tuning and maintaining Citrix Farms.

Responsibilities & Requirement:

Technical Knowledge (Administration):

  • 6-10 years of IT experience
  • 5-7 years of relevant experience in Citrix/XenApp & VDI Administration with multiple sites and farms.
  • Strong technical knowledge on MS operating system (Windows 2003 & 2008).
  • Good Knowledge on Xenserver
  • Knowledge on Citrix provisioning service
  • Strong knowledge on Active directory, DNS and DHCP.
  • Expert on all versions of Citrix (Metaframe XP/Metaframe 1.8/Metaframe 3.0/Presentation server 4.0 / Presentation server 4.5) and strong knowledge of Citrix Secure Gateway / Web Interface / Netscaler, Nfuse) and the communication between them and Citrix farm.
  • Capable to resolve the security based problems on Citrix.
  • Strong knowledge on Citrix/XenApp &  VDIs
  • Creating, deleting, modify and Move VDIs
  • Strong knowledge on VDI permission and access related task
  • Track unused VDIs and remove them per Customer Policies
  • Trouble shooting Citrix based problems with Root cause analysis and strong fundamentals.
  • Strong knowledge on Migrating and upgrading Citrix Servers and it is components.
  • Strong understanding of Load Manager, Resource manager and installation manager.
  • Experience in packaging and deploying application on Citrix farm using Citrix packager.
  • Experience on Citrix farm performance tuning.
  • Good experience in resolving profile, printer, access, and communication issues on Citrix.
  • Good Experience of Citrix Security, Citrix policy printer management through Citrix, Windows profile management and group policy management and configuration.
  • Knowledge on VB Scripting.
  • Knowledge of ITIL or equivalent processes (Incident, Change and Problem Management).
  • Ability to diagnose technical problems and identify solutions
  • Disaster recovery management. Ability in setting up recovery infrastructure.

Technical Knowledge (Projects):

  • Knowledge of methodologies for developing, building and configuring a Citrix Farms.
  • Perform installations and configuration of different version of Citrix.

    Process & Documentation:

  • Prepare and maintain systems documentation in accordance with AO, ITIL and ISO9000 policies and procedures.
  • Manage and control the Configuration Management Database (CMDB) to ensure it meets customer and ITIL standards and operational requirements
  • Preparing documents knowledge database, work instructions etc..
  • Working knowledge on ticketing tool
  • Assisting & training team members on new technology & provide knowledge transfer to the team.
  • Experience in generating reports & doing call analysis

    Education Required:

  • Graduate, Certification


  • Should be able work in 24*7 Shifts
  • Work Locations : Pune, Bangalore, Vadodara or Mumbai

    Behavioral Skills:

    Analytical Thinking

    Acquiring and understanding of problem or situation by breaking it down, systematically into its components or parts and identifying the relationships between these parts.

    Conceptual Thinking

    Acquiring understanding of the underlying issues in complex problems or situations by correctly relating these to simpler or better understood concepts, models or previous experiences.

    Planning and Organization

    Determining a course of action by breaking it down into smaller steps and by planning and resourcing each of these, making allowance for potential problems.

    Attention to Detail

    Applying quality standards to all tasks undertaken and ensuring that nothing is overlooked.

    Interacting with People

    Establishing relationships and maintaining contacts with people from a wide variety of backgrounds.


    Taking account of new information or changed circumstances and modifying understanding of a problem or situation accordingly

Compensation and Benefits
A great incentive to join the Atos team is the market competitive range of benefits that the Company provides. These include a competitive salary, as well as a number of core benefits, such as; 25 days annual leave plus bank holidays; private medical insurance, which all new starters will be automatically opted into; an attractive stakeholder pension scheme, with employer contributions of up to 10% basic salary; Life Assurance; Income Protection; Personal Accident Insurance; and Season Ticket Loan. In addition to this Atos operates a flexible benefits scheme that allows you to purchase discounted products and services. Additionally, comprehensive training and development is delivered in a variety of ways, leading to accreditation if required.

Your Application
If you wish to apply for this position, please click below to complete our online application form and attach your CV in either Word, rtf or text format.
Atos does not discriminate on the basis of race, religion, colour, sex, age, disability or sexual orientation. All recruitment decisions are based solely on qualifications, skills, knowledge and experience and relevant business requirements.
We are committed to making reasonable adjustments to the applications process for people with disabilities.